Something Changed on My Account

Recognizing pressure points when unexpected changes create uncertainty.

About This Site

Why this site exists and how it is intended to be used.

This site exists to describe the experience of noticing a change on an account and the uncertainty that can follow when the change is unexplained.

It focuses on recognition, not resolution.

Small, unclear account changes can create mental load that exceeds the size of the change itself.

Attention returns to the account repeatedly, even when no new information appears.

The pages on this site are structured to move through recognition stages: how uncertainty builds, when coping stops restoring calm, what reactions tend to increase strain, and how to describe the situation neutrally.

No page offers advice, instructions, or outcomes.

This site does not explain systems, assign intent, or suggest actions.

Its role is observational: to reflect lived experience without interpretation or direction.